Achieve peace of mind.

Rely on our expertise or have us on standby when anything technical needs attention.



"A lot of restaurants serve good food, but they don't have very good service." - Wolfgang Puck

A managed technical support and consultancy services solution for food businesses looking for expertise and experience related to software & hardware troubleshooting, support, development and integration.

Time Efficiency

You may not have the time to do certain things yourself, or perhaps, you just wish to get someone else to look after it for you.

Cost Management

By choosing a tiered support plan, you get access to technical resources as well as respective plan entitlements with reduced hourly support rate.

VIP Support

Receive priority support and treatment over the customers without caregusto arrangement.

Years of Experience

Over 15 years of experience in technology domain having worked with customer environments as complex as banking and telco, to as simple as personal technology devices.

No worries. No stress.

Rely on us to be there for you when you need us.

Priority Support
We treat all of our customers with utmost care, while VIP customers receive special attention and VIP pricing.
Peace of Mind
Achieve peace of mind knowing that you are in our capable hands.
Technical Know How
With 15 years of experience gained in the technology domain, any difficulties you encounter we will resolve.

Andre @ Snack Shack

André Moreira

Andre @ Snack Shack

Bern The Chef

Choice is yours.

Select from one of the following.

ENTREÉ
$660/ YEAR
For businesses who are self sufficient but wish to know they can always rely on external help whenever needed.
Support Days
Mon - Fri
Support Hours
0900 - 1700
Support Type
YES
NO
Support SLA
1-2 days
Hourly Work Rate
$150 p/h excl. travel
Engagement Blocks
No
Named Support Person
NO
MAIN
$1320/ YEAR
For businesses that prefer reasonably quick access to technical resources as well as quick turn around service times.
Support Days
Mon - Fri
Support Hours
0900 - 1700
Support Type
YES
YES
Support SLA
12-24 hours
Hourly Work Rate
$145 p/h excl. travel
Engagement Blocks
1 x 2hrs block incl.
Named Support Person
NO
FULL-COURSE
$1980/ YEAR
For businesses that prefer prompt access to tech resources with expedited service times and extended hours.
Support Days
Mon - Fri
Support Hours
0700 - 1700
Support Type
YES
YES
Support SLA
4-8 hours
Hourly Work Rate
$140 p/h excl. travel
Engagement Blocks
2 x 2hr blocks incl.
Named Support Person
YES
BANQUET
CALL
For businesses with specific support requirements which do not fit with any of the other available plans.
Support Days
custom
Support Hours
custom
Support Type
YES
YES
Support SLA
custom
Hourly Work Rate
TBD
Engagement Blocks
custom
Named Support Person
YES
 

Contact Us

See how we can help your business.